JOINS QC Team: Ensure SME Products Excellence
The Quality Control (QC) team of JOINS plays a pivotal role in ensuring the high standards of products and improving products and services for our partnered SMEs worldwide. Their responsibilities encompass a range of tasks aimed at monitoring, assessing, and improving processes to meet predefined quality criteria.
Monitoring Production Processes:
To identify the trustful Chinese manufacturers and high-standard products, the QC team will closely inspect the factory conditions and production processes, engage in insightful discussions with factory technicians.
The QC team monitors the production process to identify any deviations from established quality standards. This involves close scrutiny of raw materials, manufacturing procedures, and intermediate stages of production.
(Monitoring production process)
Product Testing and Analysis:
Using a variety of testing methods and analytical tools, QC team assesses the quality and reliability of products from different Chinese manufacturers. It involves conducting durability assessments, testing product performance, and analyzing the data in a laboratory setting.
(Testing lab)
Quality Assurance Checks:
At the same time, QC team conducts rigorous quality assurance checks to guarantee that the end products will meet customer expectations. According to the GB/T2828.1 standard for lot-by-lot inspection, QC team will select a certain number of products to inspect the physical attributes, functionality, and overall performance of the end product.
Defect Identification and Resolution:
In the product testing process, when defects or deviations are identified, the QC team plays a crucial role in root cause analysis. The QC team is responsible for the reliability of products and gives feedback to factories. Then factories will implement corrective actions.
Customer Complaints and Continuous Improvement:
To improve product quality, customer complaints must be well dealt with. The QC team discusses the feedback from customers, figures out the problem and checks it with manufacturers. It efficiently prevents the recurrence of problems in the future.
(Meeting for customer complaints)
Strict Sampling and Inspection Standards:
The QC team strictly adheres to the GB/T2828.1 standard for lot-by-lot inspection. It includes routine inspection, parameter test, teardown inspection and special inspection.
The first inspection of bulk cargo is routine inspection (for sampling standards, refer to Level-I & II&S4), and for re-inspection, please refer to stricter inspection standards (for sampling standards, refer to AQL Level-III). The documentation serves as a reference point for the team members.
The inspection items involve counting and stacking large goods, package inspection, product appearance inspection, attachment check, product function inspection, product performance inspection, product safety inspection, product internal structure inspection, and others.
(GB/T2828.1 standard)
Data Analysis:
QC professionals utilize data analysis tools to generate reports on key quality metrics. These reports provide insights into trends, potential areas for improvement, and the overall effectiveness of quality control measures.
(Data analysis machine)
Reporting:
Based on the relevant data through inspections, tests, and analysis, the QC team analyzes trends, and anomalies, and structures the findings into one clear report. Reports also include recommendations for improvements to enhance quality and track compliance with established standards.
In summary, the QC team's work encompasses monitoring, testing, analysis, inspection, etc. Their efforts contribute significantly to guaranteeing and enhancing the overall quality of the products delivered by the manufacturers for SMEs worldwide.
This blog post clarifies the work of JOINS QC Team. For the whole workflow and the solution provided by JOINS, please click the link to know more: index-category_50-category_501.html
